The information contained in this website is for general information purposes only. The information is provided by "Birmingham and Solihull ENT" and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.
In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.
Every effort is made to keep the website up and running smoothly. However, "Birmingham and Solihull ENT" takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.
If you contact us via email or telephone you are giving your consent for "Birmingham and Solihull ENT" to collect your data for the purposes of providing medical services.
When contacting us via email, please be aware that advising on personal health matters is classed by the GDPR (General Data Protection Regulations) as ‘Special Category Data’ and because of this we will need to reply to those types of inquiries using an encrypted email service. We use the ‘Egress Switch’ system. You will need to enrol once (without any cost to you) with the Egress Switch system to allow you to read the encrypted emails – and to allow you to reply securely if needed. Details will be attached to the reply of your email enquiry telling you how to do this – otherwise please see https://switch.egress.com/ui/registration/accountcreate.aspx if you wish to create your account now. Please be aware that your reply may come from a different email account (firstname.lastname@example.org). Any replies should then be made back to that account. We are sorry for this inconvenience but we are acting to help maintain your privacy and data security.
By booking an appointment with "Birmingham and Solihull ENT" you are consenting to your personal data to be shared with AGREED 3rd parties only, which may include involved laboratories, clinics and hospitals in the UK. It is deemed ‘Good Medical Practice’ by the GMC for Mr Simmons to write a letter to your GP (or other referring doctor) following your consultation. If you do not wish this to happen please inform Mr Simmons in your consultation. "Birmingham and Solihull ENT" will not share your personal data with any party without your permission. "Birmingham and Solihull ENT" will hold in confidence all information received from its clients and its patients and will not disclose such information other than to its professional staff, independent consultants and/or persons to whom it has been delegated the performance of the tests and who require the information for such purpose.
"Birmingham and Solihull ENT" is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
"Birmingham and Solihull ENT" may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 17th May 2018.
We collect information about you when you make an enquiry with us or place an order for products or services. We may collect the following information:
We collect information about you to process your enquiry, and for the provision of medical services only. We require this information to understand your needs, to provide you with a better service and for internal record keeping.
"Birmingham and Solihull ENT" will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.
We will never contact you for marketing purposes.
You have the right to request a copy of the information that we hold about you under the Data Protection Act 1998. If you would like a copy of some or all of your personal information, please email "Birmingham and Solihull ENT" email@example.com. We may make a small charge for this service.
We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate. If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible at firstname.lastname@example.org. We will promptly correct any information found to be incorrect.
Like most websites, our site uses small data files stored on your computer called cookies. Cookies are placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity.
Cookies used on this website: Google Analytics
These cookies allow us to count visits and traffic sources, so we can measure and improve the performance of our site. They help us know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies, we wont know when you have visited our site.
How Do I Manage Cookies?
You may refuse or accept cookies from the "Birmingham and Solihull ENT" Website at any time by activating settings on your browser. Information about the procedure to follow in order to enable or disable cookies can be found on your internet browser provider’s website via your help screen. You may wish to refer to www.allaboutcookies.org/manage-cookies/index.html for information on commonly used browsers.
Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Whist we endeavour to provide you with the highest quality service we can, we realise that sometimes things do not go as planned. If you do have any concerns or questions please do not hesitate to contact us as soon as possible and we will do our very best to address any issues you raise.
If you have an Ear, Nose or Throat condition that you would like to discuss please contact us. Mr Mark Simmons is a private Specialist ENT Surgeon based in Birmingham, West Midlands. He provides caring, professional and high quality ENT consultations and ENT surgery for patients throughout Birmingham, Solihull, Sutton Coldfield, Lichfield, Waricksire and the Black Country.
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